After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer.
For more information about how to do this, see update drivers in Windows 10. Windows now selects the device-specific driver instead of the default USB audio 2.0 driver. You can do this by using the appropriate installer for the device. If the device is not yet connected, install the device-specific driver first. If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. The problem may not occur if the device is connected to a different USB port.
To resolve this issue, install update 4022716. To fix this issue, use one of the following methods. This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic. This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver. Disconnect all USB devices except USB keyboard and mouse.This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.Īpplies to: Windows 10, version 1703 Original KB number: 4021854 Symptom Method 3: Uninstall and reinstall USB drivers and check if the issue still persistsġ. You might need to update the chipset drivers and the USB controllerįollow the article given below for more information.ĭescription of Code 10-related errors that Device Manager generates in Windows-based computersĪlso update the driver from manufacturer website and see if it helps. Therefore, we recommend that you troubleshoot these issues by focusing on deviceĭrivers, on device configuration issues, and on hardware compatibility issues. The Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Open the Hardware and Devices troubleshooter Method 1: Run the troubleshooter and see if it helps. Are you using this device for the first time on this computer?Ĥ. Is this issue confined with a particular USB device?ģ.
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